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  • Important Information

    The recent announcement regarding the U.S. Department of Education (ED) working in partnership with colleagues at the U.S. Department of Justice and the White House to review options with respect to debt cancellation is only applicable for federal student loans.  If you have federal student loans please visit: StudentAid.gov/announcements for updates.

    As our customer service team is only staffed and trained to service customer inquiries related to MOHELA's Pathway private loan program, we are unable to assist with any inquiries related to other student loan programs.

Pathway Student Loans

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News & Announcements

  • FEMA

    MOHELA sympathizes with those impacted by the recent wild fires. If you reside in a designated disaster area declared by FEMA, you may be able to temporarily postpone your student loan monthly payment. Contact us today to determine if you qualify or to discuss other options available.

  • Tax Reporting Information

    • Interest Paid for the 2024 tax reporting year will be available by 1/31/2025.

    • Log in to your online account to access the amount of interest paid on your student loans.

    • Customers who paid $600 or more will be provided a 1098e via your preferred delivery method - paperless or US mail.

    • All customers who made payments toward interest will get an email notification when your interest paid amount is available online!

    If you have questions about how your student loan interest paid amount may affect your taxes, please contact your tax advisor. For more information on your student loan tax information, visit our Tax FAQ.

  • SERVICING PLATFORM TRANSFER

    We apologize for any inconvenience during the servicing platform transfer. Due to the timing, an Administrative Forbearance will be placed on your account and 0% interest rate for the period in which your account is unavailable.

    MOHELA will continue to update the Home Page with more information as available. We will also send email notification when your account is available online.

  • Pathway Variable Rate Loans

    The One-Month Variable Index effective May 1, 2025 are as follows:

    • Pathway (SoFi):  4.44%

    • Pathway (SLMA):  4.5%

    With any change to the variable rate index, variable rate loans will re-amortize and a repayment schedule will be provided that includes your new monthly payment, interest rate (margin plus index), and the effective date of your new monthly payment amount.

    Notice to customers with variable loans using LIBOR:

    LIBOR is scheduled to cease as of June 30, 2023, and customers affected will be assigned the SOFR Rate Index.  To learn more about the transition, please visit: https://www.consumerfinance.gov/compliance/compliance-resources/other-applicable-requirements/libor-index-transition/libor-transition-faqs/.

  • Public Service Loan Forgiveness

    Public Service Loan Forgiveness is not available on private student loans.  Important Notice: The recent federal student loan announcement regarding one-time student loan cancellation is applicable to federal student loans only and does not include private student loans. 

    Please note, private student loans are not eligible for a refund of payments made during the Covid-19 Forbearance.

Account Notifications

Notifications are available before your bill is due, when your payment posts to your account and if your account becomes past due.

Paperless Management

Enroll to receive correspondence faster through your secure online account. Plus, it helps the environment!

Schedule A Call

We’re here to assist you when it's convenient for you. Schedule a call with a MOHELA Specialist.

Repayment Assistance

If you are experiencing financial hardship and need to postpone or reduce your monthly payment amount, contact us.

Important Information: All repayment options are approved at the discretion of the lender. An approval or denial notification will be provided by MOHELA.

Discharge and Forgiveness

Private loans are ineligible for federal loan forgiveness and discharge programs.

Based on your loan agreement terms, you may be eligible for Total and Permanent Disability Discharge or Death Discharge. Contact us to discuss eligibility.

Cosigner Release

Based on your loan agreement terms, Cosigner Release may be available. Contact us to discuss eligibility.

Important Information: Approval for Cosigner Release is at the discretion of the lender. An approval or denial notification will be provided by MOHELA.

Important Announcements



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