MOHELA Accessibility

Reasonable Accommodations

Individuals who need a reasonable accommodation to access their loan information should send an email to customeradvocacyteam@mohela.com or call us at 844.925.6269 (Toll Free) to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Requesters should include contact information such as an email address or telephone number at which they can be reached. Depending on the nature of the request, MOHELA may need sufficient notice to provide a reasonable accommodation.