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  • Important Information

    The recent announcement regarding the U.S. Department of Education (ED) working in partnership with colleagues at the U.S. Department of Justice and the White House to review options with respect to debt cancellation is only applicable for federal student loans.  If you have federal student loans please visit: StudentAid.gov/announcements for updates.

    As our customer service team is only staffed and trained to service customer inquiries related to MOHELA's Pathway private loan program, we are unable to assist with any inquiries related to other student loan programs.

Pathway Student Loans

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News & Announcements

  • Columbus Day

    Our offices will be closed on Monday, October 13.
    Due to the federal holiday weekend, payments may take up to 5 days to post to your account. This delay will not change the effective date of the payment.

  • FEMA

    MOHELA sympathizes with those impacted by the recent natural disasters. If you reside in a designated disaster area declared by FEMA, you may be able to temporarily postpone your student loan monthly payment. Contact us today to determine if you qualify or to discuss other options available.

  • Pathway Variable Rate Loans

    The One-Month Variable Index effective Oct. 1, 2025 are as follows:

    • Pathway (SoFi):  4.41%

    • Pathway (SLMA):  4.375%

    With any change to the variable rate index, variable rate loans will re-amortize and a repayment schedule will be provided that includes your new monthly payment, interest rate (margin plus index), and the effective date of your new monthly payment amount.

  • SERVICING PLATFORM TRANSFER

    We apologize for any inconvenience during the servicing platform transfer. Due to the timing, an Administrative Forbearance will be placed on your account and 0% interest rate for the period in which your account is unavailable.

    MOHELA will continue to update the Home Page with more information as available. We will also send email notification when your account is available online.

  • Public Service Loan Forgiveness

    Public Service Loan Forgiveness is not available on private student loans.  

    Please note, private student loans are not eligible for a refund of payments made during the Covid-19 Forbearance.

Account Notifications

Notifications are available before your bill is due, when your payment posts to your account and if your account becomes past due.

Paperless Management

Enroll to receive correspondence faster through your secure online account. Plus, it helps the environment!

Schedule A Call

We’re here to assist you when it's convenient for you. Schedule a call with a MOHELA Specialist.

Repayment Assistance

If you are experiencing financial hardship and need to postpone or reduce your monthly payment amount, contact us.

Important Information: All repayment options are approved at the discretion of the lender. An approval or denial notification will be provided by MOHELA.

Discharge and Forgiveness

Private loans are ineligible for federal loan forgiveness and discharge programs.

Based on your loan agreement terms, you may be eligible for Total and Permanent Disability Discharge or Death Discharge. Contact us to discuss eligibility.

Cosigner Release

Based on your loan agreement terms, Cosigner Release may be available. Contact us to discuss eligibility.

Important Information: Approval for Cosigner Release is at the discretion of the lender. An approval or denial notification will be provided by MOHELA.

Important Announcements



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